Keeping the customer at the heart of innovation keeps innovation at the heart of the business.

We partnered with FIS to develop a three-phased program, through which FIS was able to identify customer problems, ask participants to develop innovative solutions, and ultimately find a product-focused solution that optimizes FIS business value.

Download the case study to learn more about:

• FIS's Thinkathon, Hackathon, and InFocus Conference Program
• The thought process behind each step of the program
• The components of the Thinkathon and Hackathon
• The resulting impact on FIS's business and customers